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Caregiver portal

Preview

The Caregiver Portal is still being built. This page may not be turned on for your school, and it may change.

The Caregiver Portal is a separate website for parents and caregivers. This page turns it on and sets how caregivers sign in to it.

Who can use this page: Global Administrator, at schools set up as an education organisation.

The Caregiver Portal Settings page, with the portal URL, the Enabled switch and the OIDC sign-in settings.

Portal configuration​

SettingWhat it is
Portal URLYour school's own caregiver portal address. Share this with caregivers. Select the copy button to copy it.
EnabledTurns the caregiver portal on or off for your school.

Authentication configuration​

Caregivers sign in to the portal through a sign-in provider you choose, using OIDC (OpenID Connect).

SettingWhat it is
Authority URLThe address of your sign-in provider, for example https://login.microsoftonline.com/your-tenant-id.
Client IDThe ID of the caregiver portal app in your sign-in provider.
Redirect URLCopy this into your sign-in provider's app registration as an allowed redirect (reply) URL.
Client CertificateMade the first time you save these settings. Download it and upload it to the app registration in your sign-in provider.

Set it up​

  1. Create an app registration for the caregiver portal in your sign-in provider.
  2. Add the Redirect URL from this page to the app registration.
  3. Enter the Authority URL and Client ID here.
  4. Select Save. A certificate is created.
  5. Select Download Certificate and upload it to the app registration.
  6. Turn on Enabled and select Save.

To replace the certificate, select Regenerate Certificate, then download and upload the new one. Caregivers can't sign in until the new certificate is uploaded.

  • Caregivers must exist on the Caregivers page and be linked to students.
  • What caregivers can see and do with their students' sign-in methods is set in each method's Portal Permissions on MFA Methods.