Sign-in logs
The Sign-in Logs page lists every time someone went through the AuthCop sign-in check. Use it to see whether a student signed in, where from, and which method they used.
Who can use this page: Report User or Global Administrator.
Choose the dates
Use the date picker to choose which days to show. By default it shows yesterday and today. You can choose up to 31 days, and no future dates.
What the columns mean
| Column | Meaning |
|---|---|
| Name | The user's name, with their username underneath. |
| Date | When the sign-in happened. |
| Successful | A tick if the sign-in worked, a cross if it didn't. |
| IP Address | The internet address the sign-in came from. |
| Location | The city and country worked out from the IP address. |
| MFA Method | The sign-in method used, such as QR Code or Teacher. |
See the details of a sign-in
Select View to open the full details, such as the device and browser used, and the location on a map.
Using the logs to help a student
- The student says they can't sign in: look for their sign-ins with a cross. Check the country; it may be on the Blocked Countries list or blocked by an access policy.
- You want to find your school's IP address: look at a sign-in you know came from school, and copy the IP address into a location.
- You want one student's history: open the student and use their Sign-in Logs tab.
The logs only show information. Nothing you do here changes how students sign in.